Start with the life you want back
Tell us what has become hard and what you need the chair to help you do. No medical records are needed to find the first step.
Chair With Care
The right wheelchair can give you more of your life back.
Start with the life you want to live, not a product code. Then see what may need to happen next, from the evaluation and fitting to the paperwork and coverage questions.
No name, diagnosis, or medical information is required.
The paperwork matters. The person matters more. Care begins by listening to what everyday life needs to look like, then helping make the next step understandable.
Four ways to begin
Start where you are
The person who needs a chair, the daughter helping a parent, the clinician making a referral, and the customer who needs service should not have to start in the same place.
Help the right chair move forward
Check the order, notes, evaluation, and secure referral path before missing paperwork slows things down.
See whether the service fits
Start with the people who need help, where they live, the equipment involved, and what each side must own.
Get service without starting over
Call about urgent or routine repair without having to explain everything from the beginning.
Care looks like ordinary life returning
A doorway becomes usable again. A meal can happen at the table. Home feels like home.
The chair matters because of the life it makes possible. Get the chair right, then make the evaluation and paperwork support that life.
Start by phone760-599-8800
Explore privatelyNo name, diagnosis, or medical details required
Choose your pathFor yourself, family, a clinician, or service
One step at a time
Know what happens next
The process has enough paperwork. It does not need more mystery. The exact steps depend on the person, the equipment, the payer, and the documentation, but the next step should be clear.
Start with the life you want back
What do you need to do again at home, with family, or out in the world?
Make sure this is the right path
This step should check the equipment type, location, timing, coverage questions, and whether an evaluation may be needed.
Get the evaluation and paperwork right
A complete process should coordinate the order, notes, assessment, and supporting records.
Fit it. Learn it. Keep it working.
Depending on the equipment and need, the process may include setup, training, service, and follow-up.
Work around the personThe person using the chair stays at the center of the team.
For clinicians and referral teams
Keep the person visible, even when the paperwork gets thick.
A form cannot replace clinical judgment. A good referral process can make the next step clear, flag missing records early, and show who needs to follow up.
- Check the fit first. Confirm the equipment type, service area, payer, and urgency before sending records.
- Know what is needed. Verify current requirements for the order, visit, function, evaluation, and documentation.
- Keep records secure. Send protected health information only through a verified, approved system.
- Know who does what next. Make the next action, responsible person, and exception path easy to see.
Delivery is not the end
The chair still has to work tomorrow.
A chair that is not working can shrink someone’s world immediately. People should know who to call, what is urgent, and what happens next.
Current customers
Do you need help with existing equipment?
Call about service and have the make and model available if possible. If the equipment feels unsafe, say that first when you call.
Call 760-599-8800Start with what you need to do again.
You do not need to become an equipment expert before asking for help. Choose the kind of help you need, and this private guide will point toward the next conversation.